FAQs - Frequently asked questions

Fleet operators can access several financial mechanisms that significantly lower the overall cost of transitioning to electric vehicles. These include government grants, revenue from carbon compliance units generated by zero‑emission vehicles, and incentives tied to smart demand management, which help limit peak‑demand charges.

Polara supports your fleet at every step, from identifying the most advantageous programs and maximizing eligible amounts to simplifying administrative requirements. And when needed, Polara can also offer turnkey, no‑upfront‑cost financing solutions through Polara Capital, making electrification more accessible and financially viable.

Polara provides end‑to‑end support for your grant applications, from preparing the required documentation to assisting with submission, depending on what each program allows.
When the program permits it, we can submit the application on your behalf.
When the application must be submitted directly by the client, we guide you through every step: assembling the required documents, outlining all information you need to provide, reviewing your application, and helping you estimate the funding you may qualify for.
This structured support helps reduce errors, increase your chances of approval, and speed up access to incentives for charging stations, infrastructure upgrades, or software solutions.

Demand response programs allow you to earn credits on your electricity bill by automatically reducing your energy use during grid peak periods.
With the Cleo platform, this load reduction is fully automated and seamless: charging is temporarily adjusted during the event while still ensuring that your vehicles remain adequately charged to meet your operational needs.
These programs are available through certain energy providers such as Hydro‑Québec (QC), BC Hydro (BC), and several U.S. utilities.
Contact us to find out whether a similar program is available in your region.

Polara reviews your project, estimates total costs including a flexible allowance for infrastructure work and submits a complete financing request to its trusted partners. Once approved, up to 100% of your project can be financed: 30% is released after engineering is completed, and the remaining 70% upon delivery. Throughout the entire process, Polara remains your single point of contact, ensuring a smooth, coordinated experience.

Yes. In the United States, Polara can even secure pre‑approval before the customer’s final submission, which significantly speeds up the decision‑making process. Final adjustments are made once the infrastructure costs are confirmed, ensuring both accuracy and rapid turnaround.

A carbon compliance unit represents one ton of CO₂ avoided, as defined under Canada’s Clean Fuel Regulations (CFR). These credits are generated when fleets operate electric vehicles instead of diesel or gasoline.

Once certified, the credits can be sold on the carbon market to industrial emitters that need to offset their emissions.
For EV fleets, this can translate into significant annual revenue (often hundreds of thousands of dollars) especially for vehicles with large battery capacities (such as buses and heavy‑duty trucks) or for high‑utilization light‑duty EVs like delivery vehicles.

It’s a powerful financial lever to help fund your electrification strategy.

With more than 100 fleets enrolled, Polara operates as a carbon‑credit aggregator, giving our clients the advantage of scale. Credit buyers prioritize volume; the larger the collective portfolio, the more leverage Polara has to negotiate higher market prices for compliance units.
By joining the program, even with only a few vehicles, you benefit from the collective bargaining power of all participating fleets, ensuring you capture the maximum possible value for every compliance unit you generate.